Build the week. Text the team.
Convey helps you build the week, publish it, and text it to staff who've opted in. They check their shifts on a page in their phone's browser. There's nothing to install.
When someone calls out, Convey can offer the shift to teammates with the same role who are free to take it. When nobody can, it tells you it's your call.
Friday, 4:10 PM: a line cook calls out
Illustrative example with made-up names. It isn't real customer activity.
4:10 PM
Maya texts that she's sick
She's on the 5 PM line-cook close. Convey records the callout and shows it to you right away.
4:11 PM
Convey checks who can take it
Only line cooks who aren't already working then, haven't marked Friday unavailable, stay under their weekly hours and have opted in to texts. Sam and Ana fit.
4:11 PM
The offer goes to Sam
You see it was sent. Sent isn't the same as read, so Convey waits for a reply.
4:19 PM
Sam replies YES
Convey checks again that Sam is still free, gives Sam the shift and texts Sam a confirmation. Your schedule shows Sam covering for Maya.
Automatic offers are part of Pro, and only run when you turn automatic coverage on. On Free, or with it off, the callout still shows up for you to handle.
How a week works
You stay the one who decides. Convey keeps the draft, the published schedule and the texts straight, so your team sees what you meant to send.
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Add your team
Names, roles, phone numbers and weekly hours, typed in or imported from a CSV. Adding a number doesn't sign anyone up for texts. Each person opts in by texting START.
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Build the week
Drag shifts on the grid, start from a template or last week, or ask for an AI draft on Pro. Set how many of each role you need and the grid shows where you're short. Nothing goes out until you publish.
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Publish it
Staff who opted in get a text with a link to their schedule. You see who it was sent to and who couldn't be texted, so you know who to tell in person.
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Change it later
Edits stay pending while you work. Your team keeps seeing the published week until you send updates, and then only the people whose shifts changed get a text.
No app to install
They open the link from their text and confirm it's them with a 4-digit code sent to their phone. Then they see their week in English or Spanish, on any phone with a web browser.
- Texts only after they opt in Their consent comes from them, not from you entering their number. They can reply STOP any time, and texts use the language they picked.
- Days they can't work Staff can mark days they're unavailable from their phone. If that clashes with a shift you already gave them, you both see the conflict. Nothing gets cancelled quietly.
- Without texts Anyone who doesn't want texts can still get the schedule from you. You can print or share the team schedule.
Help with callouts, not a promise
Who gets asked
Only active staff with the shift's role who aren't already working, haven't said they're unavailable, stay under their weekly hours and have opted in to texts. AI can help order that list. It can't add anyone to it.
What a YES does
Convey checks again that the person is still free before giving them the shift, then confirms by text. Someone who wasn't offered the shift can't claim it by text.
When nobody can
Convey stops and marks the shift as needing you. You see it in the app, and get a text too if you've verified your phone. Late replies show up there for you to use.
Free for 10. $19 a month after that.
Pro is one flat price for your location, however many people you schedule.
Free
$0/month
Up to 10 active employees.
- Schedule grid, templates and copy last week
- Texts to staff who opted in
- Staff schedule page in English or Spanish
- Callouts shown to you to handle
Pro
$19/month, flat
Unlimited active employees. Coverage offers only work if an eligible teammate says yes.
- Schedule grid, templates and copy last week
- Texts to staff who opted in
- Staff schedule page in English or Spanish
- Callouts shown to you to handle
- AI drafts you review before publishing
- Optional automatic coverage offers to eligible staff
Convey is in a controlled pilot, so you can't buy it on this site. If you upgrade later, you'll do it from your signed-in account.
Join the waitlist
We're running a small pilot with single-location restaurants. Leave your email and we'll write when there's a spot.
Questions
Do my employees need to download an app?
No. Staff who opt in get a text with a link to their schedule. The first time, they confirm it's them with a 4-digit code sent to their phone. The page works in any phone's web browser, in English or Spanish.
How do employees start getting texts?
You add their phone number, then they text START to your Convey number. Convey sends them nothing before that. They can reply STOP to stop texts or HELP for help. Message and data rates may apply.
Does my team see changes while I'm still editing?
No. Edits stay pending and your team keeps seeing the published week. When you send updates, only the people whose shifts changed get a text. Convey shows you who it was sent to and who couldn't be texted. It can't tell you whether someone read it.
How does the AI draft work?
On Pro, you can ask for a draft of the week built from your roles, opening hours, staffing needs and your team's availability. It's only a draft: check it, change what's wrong, and publish when it's right. It can make mistakes, and it doesn't check labor laws for you.
What happens when someone calls out?
The callout is recorded and shown to you on every plan. On Pro with automatic coverage turned on, Convey offers the shift to staff with the right role who are free, under their weekly hours and opted in to texts. If nobody can take it, the shift is marked as needing you. Coverage depends on someone saying yes.
Does AI see my team's information?
Some of it. To draft schedules, order coverage offers and understand incoming texts, we send employee names, roles, availability, schedule details and the words of employee texts to our AI providers, Anthropic and Groq. Messages and notes may include personal information entered by you or your staff. Details are in our privacy policy.
Can I schedule more than one location, or add another manager?
Not yet. Convey is built for one manager scheduling one location. It doesn't do payroll, time clocks, tips or certification tracking.
Can I get my data out or have it deleted?
Yes. Email hello@useconvey.app and we'll handle it. During the pilot we do exports and account deletion by hand.
Are you SOC 2 or HIPAA compliant?
No. Convey is in a pilot and hasn't been through those audits. Connections are encrypted, and incoming text messages are only accepted with a valid provider signature.
Want to try it at your restaurant?
Free for up to 10 employees. No payment to join.