The problem
Early opens and short shifts mean small changes matter. If a change only lives in a group chat, someone shows up at the wrong time.
Availability shifts with school terms and second jobs, so the week you planned on Sunday rarely survives to Friday.
Building and sending the week
Build the week on a grid, start from a template or last week, or ask for an AI draft on Pro. Set how many of each role you need at different times of day, and the grid shows where you're short. Nothing goes out until you publish.
Staff who've texted START to opt in get a text with a link to their schedule. They confirm it's them with a 4-digit code and see their week in English or Spanish, with nothing to install. After that, your edits stay pending until you send updates, and only the people whose shifts changed get a text. You see who it was sent to and who couldn't be texted.
When someone calls out
The callout is recorded and shown to you on every plan. On Pro with automatic coverage turned on, Convey offers the shift one person at a time to staff with the same role who aren't already working, haven't marked themselves unavailable, are under their weekly hours and have opted in to texts. An opening barista shift only goes to baristas.
When someone says yes, Convey checks again that they're still free before giving them the shift. When nobody can take it, the shift is marked as needing you, in the app and by text if you've verified your phone. See both outcomes in the example on the homepage.
What it doesn't do
Convey is built for one manager scheduling one location. It doesn't run payroll, time clocks or tips, it doesn't track certifications or age rules, and it can't promise a shift will be covered.
Price
Free for up to 10 active employees. Pro is $19 a month flat for unlimited employees, AI drafts and automatic coverage offers. We're in a controlled pilot, so there's nothing to buy here yet. See pricing for details.
Related
Join the waitlist
We're running a small pilot with single-location businesses.