The problem
You spend Sunday building the week in a spreadsheet, then rebuild it when someone's availability changes. At 4 PM Saturday someone texts that they can't make it, and the printed schedule on the wall is already out of date.
A group chat buries the one message that matters, and an employee app only helps if everyone installs it and keeps notifications on.
Building and sending the week
Build the week on a grid, start from a template or last week, or ask for an AI draft on Pro. Set how many of each role you need at different times of day, and the grid shows where you're short. Nothing goes out until you publish.
Staff who've texted START to opt in get a text with a link to their schedule. They confirm it's them with a 4-digit code and see their week in English or Spanish, with nothing to install. After that, your edits stay pending until you send updates, and only the people whose shifts changed get a text. You see who it was sent to and who couldn't be texted.
When someone calls out
The callout is recorded and shown to you on every plan. On Pro with automatic coverage turned on, Convey offers the shift one person at a time to staff with the same role who aren't already working, haven't marked themselves unavailable, are under their weekly hours and have opted in to texts. So a line-cook shift only goes to line cooks.
When someone says yes, Convey checks again that they're still free before giving them the shift. When nobody can take it, the shift is marked as needing you, in the app and by text if you've verified your phone. See both outcomes in the example on the homepage.
What it doesn't do
Convey is built for one manager scheduling one location. It doesn't run payroll, time clocks or tips, it doesn't track certifications or age rules, and it can't promise a shift will be covered.
Price
Free for up to 10 active employees. Pro is $19 a month flat for unlimited employees, AI drafts and automatic coverage offers. We're in a controlled pilot, so there's nothing to buy here yet. See pricing for details.
Related
Join the waitlist
We're running a small pilot with single-location businesses.